Thank you for visiting Miranda's Loom. Please contact us at: 618.614.0529 info@mirandasloom.com We pride ourselves on quality and attention to detail. Miranda's Loom products are guaranteed, with refund or exchange, against material flaws. Just email us, then return the item in its original condition within 7 days. ~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~ Listed below are useful guidelines to ensure your satisfaction. 1. Please contact us for material swatches to ensure color matching. 2. Unless marked 'pre-washed', expect 10-15% shrinkage of items. 3. Please follow enclosed washing instructions carefully. 4. Contact us with questions. We are happy to help! ~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~ All items are handwoven in a smoke-free, pet friendly studio. ~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~ Information on fibers: TENCEL Tencel, a natural fiber yarn made from wood pulp cellulose, offers a unique combination of the most desirable properties of man made and natural fibers: soft as silk, strong as polyester, cool as linen, warm as wool and as absorbent as cotton. It is processed with a non-toxic, recyclable dissolving agent, most of which is recycled back into the fiber manufacturing process. Like other natural fibers, tencel is naturally biodegradable. Tencel is yarn dyed and absorbs colors much better than many other fibers, giving it a rich and beautiful sheen. Quite simply a “break-through” fiber. ~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~